Management
Consultation
------- Corporate Culture
Corporate
culture is a pattern of behavior and also a value system that is
formed during the operation of the companies.
Since 1980’s, along with other western management
theories, corporate culture was introduced into China as a brand
new corporation management theory. It has soon been popular in the
field of management consultation. So many management consultation
companies launched the services of management consultation on
corporate culture. It set off an upsurge of portraying a
characteristic corporate culture in Chinese corporations.
As the theory of corporate culture is imperfect, and the
majority of management consultation companies have been just
engaged in this operation for a short time and was also short of
sufficient experiences. Therefore on the whole, management
consultation on corporate culture has the following shortages:
Low Localization Level
Corporate culture roots in corporation, but radically, it
is also a subsystem of social culture, and it is influenced by
various factors in society, such as cultural tradition, national
custom, value system, even national ideology. For example, in
western corporations, they advocate “Personal Development?
and it is influenced by the ideology of humanism; while in orient
corporations, they advocate “Team Spirit? and it is
influenced by the traditional conception of “Harmony is Gold?
However, the majority of management consultation
corporations just use theory of western management without
combining it with its own factual circumstance when they engaged
in the operation of management consultation for corporate culture.
Though many projects of management consultation for corporate
culture are seemingly complete and advanced, actually, it has low
operability. For example, the cultural diathesis of staff is
rather low, while the corporation’s management consultation
project advocates quality conception of “Clients are God,
Quality is the Life of Enterprise? Under such circumstance, an
embarrassed situation may take place quite possibly that the staff
cannot understand the corporate culture.
Insufficient Cognition on the Significance of Corporate
Culture
Enterprise management deals with many fields, such as
stratagem, organization, human resources and etc. As the spirit of
an enterprise, corporate culture plays a radical role in the whole
management system. The majority of the management consultation
companies have listed management consultation on corporate culture
in their operation category, and many companies also have
successful cases, however, on the whole, no matter the
consultation company that provides consulting service for
corporate culture management, or the company wants to improve the
current situation through consultation, all do not have sufficient
cognition on the significance of corporate culture. They just take
consulting service for corporate culture as a supplement of other
management consulting service, and as an instrument for advancing
enterprise's visualize and enlarging publicity. Their
comprehension on corporate culture merely remains at the level of
chanting or writing slogans, so they do not authentically realize
that corporate culture is the spirit of an enterprise.
Therefore, the management consultation project, which
authentically reflects the significance of corporate culture and
makes advanced theory of western corporate culture localization,
is a good project that can efficiently solve current problems of
enterprises and make enterprises well developed, and it is
especially embodied that good corporate culture is effective in
the enterprise’s risk control.
Enterprise’s risk is embodied in several aspects,
including external risk like malignant competition from adversary,
and internal risk like the frequent flow of personnel.
Establishing a good consulting project for corporate culture
management can portray a good corporate culture atmosphere;
effectively assemble various resources of the enterprise; enhance
the enterprise’s management efficiency; reduce enterprise’s
risks from many aspects. Take human resources for example, the
frequent flow of personnel, especially the flow of key personnel,
except the reasons of management and salary, the most important
reason is that the personnel have no sense of belonging to the
enterprise, and they just consider the relationship between
company and themselves as the pure profit relationship, but do not
relate their development with the company’s development. When
the company runs into a difficulty, they put themselves out of it.
In one word, they are lack of the “Master’s Spirit? So by
establishing and actualizing a good consulting project for
corporate culture, we can publicize enterprise’s value system to
the staff and enhance oneness of cognition between company and the
staff, in order to enhance sense of mission and responsibility of
the staff to the survival and development of the enterprise.
Accordingly, it forms a mental indenture between company and the
staff, so as to increase the cohesion of the enterprise. In Haier
(a famous company of China), there is an impressive story: At
initial stage of pioneering work of Haier, a female employee
continued working in spite of her illness. Finally, she was
diagnosed as cancer of the stomach, and soon died. The last word
she left to her family was:?After my death, on the way to the
funeral parlor, please stop at the factory’s doorway, and let me
see it again. ?It is the deep feelings that propels Haier
forward. The altitudinal trust and faithfulness of the staff
cannot be actualized through any strict human resources system or
high salary, and it is the advantage of corporate culture.
There is a word in Chinese <Sun Tzu’s Art of War>:
The winning of a man’s friendship is a greater achievement than
the capturing of a city; it is better to make psychological
operations than to fight. In the management of modern enterprise,
there is no doubt that a good corporate culture takes the effect
of “Psychological Operations? By the influence of excellent
corporate culture, we may reduce the enterprise’s risk and
enhance the cohesion of the enterprise, so as to put the
enterprise in the invincible position in the intense competition
of the market.